The Whistler Experience - Training to get you stoked!
To enroll in the Whistler Experience pick any of the courses listed below.
Each participant must pay the $40 administration fee on top of the cost of their training course in order to access the benefits of the Whistler Experience (ex: Spirit Pass). Prices vary depending on the training course you choose.
Not from Whistler but want to check out our awesome program? Contact us at whistlerexperience@whistlerchamber.com or call 604 932 5922 ext. 964.
| Date/Time | Whistler Experience Participants | Whistler Chamber Members | Future Members | ||||
|---|---|---|---|---|---|---|---|
| Essentials | |||||||
| Whistler Experience Live at Buffalo Bills 2024-25 (in-person) This session will be held at Buffalo Bill's. Thanks to Gibbons Hospitality, attendees will receive a complimentary beer and you can stay for a fun locals' night. |
Nov 20, 2024
6:00pm - 7:30pm |
$20 + $40 Admin Fee | $20 | $50 | Done | ||
| Whistler Experience Live at Buffalo Bills 2024-25 (in-person) This session will be held at Buffalo Bill's. Thanks to Gibbons Hospitality, attendees will receive a complimentary beer and you can stay for a fun locals' night. |
Dec 4, 2024
6:00pm - 7:30pm |
$20 + $40 Admin Fee | $20 | $50 | Register | ||
| Whistler's Inside Scoop 2024-25 (in-person) Whistler Conference Centre | 4010 Whistler Way, Whistler |
Dec 10, 2024
2:00pm - 6:00pm |
$0 + $40 Admin Fee | N/A | N/A | Sold Out | ||
| The ABC's of Service Excellence 2024-25 (online) Online Course |
Ongoing | $30 + $40 Admin Fee | $30 | $50 | Register | ||
| Levelling up - Online | |||||||
| Management 101: Conflict Resolution 2024-25 (online) Online Course |
Aug 31, 2025
12:00am - 11:59pm |
$45 + $40 Admin Fee | $45 | $75 | Register | ||
| Management 101: Performance Management for New Leaders 2024-25 (online) Online Course |
Aug 31, 2025
12:00am - 11:59pm |
$45 + $40 Admin Fee | $45 | $75 | Register | ||
| Gender Diversity Basics 2024-25 (online) Online Course |
Aug 31, 2025
12:00am - 11:59pm |
$33 + $40 Admin Fee | $33 | $55 | Register | ||
| Next level - In-Person | |||||||
| Superhost x ABCs 2024-25 (in-person, 6.5 hours) This session will be held at the Whistler Chamber Boardroom located at #201, 4230 Gate Way Drive, Whistler |
Nov 26, 2024
9:00am - 3:30pm |
$145 + $40 Admin Fee | $145 | $160 | Register | ||
| Customer Conflict Resolution (in-person) This session will be held at the Whistler Chamber Boardroom located at #201, 4230 Gate Way Drive, Whistler |
Nov 29, 2024
9:00am - 12:00pm |
$125 + $40 Admin Fee | $125 | $150 | Register | ||
| Performance Management for New Leaders 2024-25 (in-person) This session will be held at the Whistler Chamber Boardroom located at #210, 4230 Gate Way Drive, Whistler |
Nov 29, 2024
1:00pm - 4:00pm |
$125 + $40 Admin Fee | $125 | $150 | Register | ||
| Savour the Heights: Promoting BC Wines in Whistler's Premier Market 2024-25 (in-person) This session will be held at the Whistler Chamber Boardroom located at #201, 4230 Gate Way Drive, Whistler |
Dec 5, 2024
1:00pm - 3:00pm |
$45 + $40 Admin Fee | $45 | $65 | Register | ||
| Superhost x ABCs 2024-25 (in-person, 6.5 hours) This session will be held at the Whistler Chamber Boardroom located at #201, 4230 Gate Way Drive, Whistler |
Dec 9, 2024
9:00am - 3:30pm |
$145 + $40 Admin Fee | $145 | $160 | Register | ||
Superhost x ABCs 2024-25 (in-person, 6.5 hours)
Nov 26, 2024: 9:00am - 3:30pm
SuperHost Foundations of Service Quality x ABCs of Service Excellence
SuperHost® Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. This course is designed to sharpen in-demand transferable skills like teamwork, communication, and conflict resolution, with interactive activities and action-oriented tips to prepare you for the front lines. Customer service skills are highly valued by employers and continue to be among the top skills required in most workplaces.
The course will cover:
- Basic customer service, communication and teamwork skills
- The importance of frontline employees in service sector businesses
- Expectations from the point of view of customers, employers, and employees
- Communication etiquette and best practices
- Service recovery techniques
The course will also cover the Whistler’s ABC’s of customer service, enabling consistent customer service across the resort and giving your team advantage when participating in Whistler’s Secret Shopper Program.
Where: Whistler Chamber of Commerce (WCC) boardroom
Dates and times:
- November 26 – 9:00am to 3:30pm
- December 9, 9:00am to 3:30pm
This course has been vetted and approved by the BC Employer Training Grant program. As an employer you can apply to receive 80% of the cost of training, up to $10K per employee. Documentation will be provided upon request.
Whistler Experience Program Benefits
Upon registering for this event as a Whistler Experience participant, you will have full access to all Whistler Experience program benefits, including the Whistler Blackcomb Spirit Pass. If you then fail to attend the event, your pass will be suspended and access to all benefits will cease. You would then need to register for another in-person Whistler Experience training session or complete an online Whistler Experience course to re-activate your benefits.
Facilitator: Caroline Bagnall
